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Need help with your online courses?
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| Panel |
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| borderColor | #8b8b8b |
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| titleColor | #f5f5f5 |
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| titleBGColor | #205081 |
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| title | Online Courses |
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Getting Started| Expand |
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| title | Where do I start with my online course, where do I find the Start Here icon, course outline, syllabus, or Read Me First? |
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| | Include Page |
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| Where do I start with my online course, where do I find the Start Here icon, course outline, syllabus, or Read Me First? (onQ) |
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| Where do I start with my online course, where do I find the Start Here icon, course outline, syllabus, or Read Me First? (onQ) |
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| title | How do I find contact information for classmates/group members? |
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| | Include Page |
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| How do I find contact information for group members? (onQ) |
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| How do I find contact information for group members? (onQ) |
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| title | How do I view the groups to which I'm assigned? |
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| | Include Page |
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| How do I view the groups to which I'm assigned? (onQ) |
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| How do I view the groups to which I'm assigned? (onQ) |
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Assignments| Expand |
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| title | How do I submit an individual assignment or a group assignments? |
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| title | How do I see the feedback I received on my assignment? |
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| | Include Page |
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| How do I see the feedback I received on my assignment? (onQ) |
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| How do I see the feedback I received on my assignment? (onQ) |
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| title | I submitted the wrong file; can I change it? |
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| | Include Page |
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| I submitted the wrong file; can I change it? (onQ) |
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| I submitted the wrong file; can I change it? (onQ) |
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| title | I tried uploading an assignment but landed on a page that said "your activity has been opened in new window" and there's nowhere to submit my assignment. |
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| | Include Page |
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| I tried uploading an assignment but landed on a page that said "your activity has been opened in new window" and there's nowhere to submit my assignment. (onQ) |
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| I tried uploading an assignment but landed on a page that said "your activity has been opened in new window" and there's nowhere to submit my assignment. (onQ) |
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| title | The assignment requires that I upload several documents, but I was only able to upload a single one. |
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| | Include Page |
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| The assignment requires that I upload several documents, but I was only able to upload a single one. (onQ) |
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| The assignment requires that I upload several documents, but I was only able to upload a single one. (onQ) |
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Grades| Expand |
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| title | I cannot see the grade for my assignment. |
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| | Include Page |
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| I cannot see the grade for my assignment. (onQ) |
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| I cannot see the grade for my assignment. (onQ) |
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| title | I cannot find my forum grade. |
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| | Include Page |
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| I cannot find my forum grade. (onQ) |
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| I cannot find my forum grade. (onQ) |
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| title | I see my grade, but how do I find my marked assignment? |
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| | Include Page |
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| I see my grade, but how do I find my marked assignment? (onQ) |
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| I see my grade, but how do I find my marked assignment? (onQ) |
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| title | I cannot see the grade for my quiz. |
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| | Include Page |
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| I cannot see the grade for my quiz.(onQ) |
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| I cannot see the grade for my quiz.(onQ) |
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Discussion Forums| Expand |
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| title | How do I post to the discussion forum? |
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| | Include Page |
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| How do I post to the discussion forum? (onQ) |
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| How do I post to the discussion forum? (onQ) |
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| title | I can’t see my post in the discussion forum. |
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| | Include Page |
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| I can't see my post in the discussion forum. (onQ) |
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| I can't see my post in the discussion forum. (onQ) |
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| title | I can’t see other students' posts in the discussion forum. |
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| | Include Page |
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| I can't see other students' posts in the discussion forum. (onQ) |
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| I can't see other students' posts in the discussion forum. (onQ) |
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| title | How do I stop (or start) getting emails from the forums? |
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| | Include Page |
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| How do I stop (or start) getting emails from the forums? (onQ) |
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| How do I stop (or start) getting emails from the forums? (onQ) |
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Quizzes| Expand |
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| title | If a quiz or exam states that it's closing at a certain time, will I have access to the full duration if I begin the assignment at that time? |
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| | Include Page |
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| If a quiz or exam states that it's closing at a certain time, will I have access to the full duration if I begin the assignment at that time? (onQ) |
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| If a quiz or exam states that it's closing at a certain time, will I have access to the full duration if I begin the assignment at that time? (onQ) |
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| title | Where can I see the correct answers to a quiz I've just taken? |
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| | Include Page |
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| Where can I see the correct answers to a quiz I've just taken? (onQ) |
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| Where can I see the correct answers to a quiz I've just taken? (onQ) |
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| Panel |
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| borderColor | #8b8b8b |
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| titleColor | #f5f5f5 |
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| titleBGColor | #205081 |
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| title | Student Support |
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Exams| Expand |
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| title | Where can I find my exam schedule? |
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| | Include Page |
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| Where can I find my exam schedule? |
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| Where can I find my exam schedule? |
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| Expand |
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| title | Where can I find my exam centre? |
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| | Include Page |
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| Where can I find my exam centre? |
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| Where can I find my exam centre? |
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| title | I don't live in Kingston, how do I write my exams? |
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| | Include Page |
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| I don't live in Kingston, how do I write my exams? |
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| I don't live in Kingston, how do I write my exams? |
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| title | How do I change my exam centre? |
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| | Include Page |
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| How do I change my exam centre? |
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| How do I change my exam centre? |
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| title | Can I defer writing my exam or change my exam date? |
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| | Include Page |
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| Can I defer writing my exam or change my exam date? |
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| Can I defer writing my exam or change my exam date? |
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| Expand |
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| title | Is there a fee for exams? |
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| | Include Page |
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| Is there a fee for exams? |
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| Is there a fee for exams? |
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| title | My course doesn't have an exam. What exam centre should I choose in SOLUS? |
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| | Include Page |
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| My course doesn't have an exam. What exam centre should I choose in SOLUS? |
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| My course doesn't have an exam. What exam centre should I choose in SOLUS? |
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ProctorU (only applicable if your course uses the ProctorU exam proctoring service)| Expand |
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| title | How do I schedule my exam with ProctorU? |
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| | Include Page |
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| How do I schedule my exam with ProctorU? |
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| How do I schedule my exam with ProctorU? |
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| Expand |
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| title | How do I write my exam with ProctorU? |
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| | Include Page |
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| How do I write my exam with ProctorU? |
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| How do I write my exam with ProctorU? |
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Personal Support| Expand |
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| title | Where can I go if I require personal support? |
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| | Include Page |
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| Where can I go if I require personal support? |
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| Where can I go if I require personal support? |
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| title | Where can I obtain a letter of accommodation to fulfill my accessibility requirements? |
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| | Include Page |
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| Where can I obtain a letter of accommodation to fulfill my accessibility requirements? |
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| Where can I obtain a letter of accommodation to fulfill my accessibility requirements? |
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| Expand |
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| title | Where can I go to obtain help finding a career after graduation? |
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| | Include Page |
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| Where can I go to obtain help finding a career after graduation? |
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| Where can I go to obtain help finding a career after graduation? |
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Academic Support| Expand |
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| title | Where can I find resources for my assignments? |
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| | Include Page |
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| Where can I find resources for my assignments? |
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| Where can I find resources for my assignments? |
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| Expand |
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| title | Who can help me improve my writing skills? |
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| | Include Page |
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| Who can help me improve my writing skills? |
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| Who can help me improve my writing skills? |
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| Expand |
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| title | Where can I go to find important academic deadlines for online courses? |
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| | Include Page |
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| Where can I go to find important academic deadlines for online courses? |
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| Where can I go to find important academic deadlines for online courses? |
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| title | Who can help me plan my courses at Queen's in order to graduate? |
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| | Include Page |
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| Who can help me plan my courses at Queen's in order to graduate? |
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| Who can help me plan my courses at Queen's in order to graduate? |
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| Expand |
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| title | Who can help me learn new strategies to successfully complete my coursework? |
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| | Include Page |
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| Who can help me learn new strategies to successfully complete my coursework? |
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| Who can help me learn new strategies to successfully complete my coursework? |
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| Expand |
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| title | Where can I learn new skills to successfully complete my coursework? |
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| | Include Page |
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| Where can I learn new skills to successfully complete my coursework? |
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| Where can I learn new skills to successfully complete my coursework? |
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