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titleZoom Recordings & Settings

All Zoom meetings are set to record to the Queen’s Streaming Server by default.  If you would prefer that the meeting not be recorded, please indicate this when booking your Zoom meeting.  

titleBefore Recording

Before Recording:

  • Please ensure you are familiar with the platform being used, including how to enable security and privacy safeguards. See the FAQs on Recordings Online Classes and Meetings for details on privacy settings.
  • Please double check that the settings prevent recording on the platform by anyone other than yourself (unless allowing individuals to record a local copy is desired).
  • Please notify participants BEFORE beginning to record followed by a statement about recording the session after the recording has begun to document the announcement.
  • Only consenting participants (e.g., students, guest speakers, TAs) who have elected to take part in the class, tutorial, or meeting should be captured in the recording.
  • Please also be sure no personal, private, or copyrighted (e.g., pictures, artwork, etc.) artifacts are visible and subject to inadvertent recording. 

titlePosting Recordings to onQ

Posting Recordings to onQ:

  • If you have specified you'd like your recordings posted when booking your Zoom meeting, ASO's Zoom Team will post the link to your recording to your Zoom Sessions page in onQ.
  • Recordings will be posted within 24 hours of the meeting date. If your meeting falls on a Friday or weekend it will posted on the following Monday.
  • If for any reason you do not want a recording posted to onQ, please email 
  • Should your recording require editing before posting, please notify us at as soon as possible.  Editing of recordings may require longer turnaround time to post video links to onQ.

titleZoom Settings

If you previously had a Zoom account some settings might have changed with the migration to the Queen's University Organization. The steps below outline the recommended setting changes for ASO meetings. 


Any meetings booked through Arts and Science Online will have the appropriate settings enabled. These setting recommendations apply for meetings that are booked through an individual Zoom account.

titleIn Meeting Settings

All settings can be accessed by logging in to your Zoom account's settings page

  • Private Chat - If ASO support will be assisting with your meeting this setting should be enabled as this will allow them to troubleshoot any issues without disrupting the main chat window

titleRecording Settings

Recording settings can be accessed from the tab at the top of the settings page

  • Record active speaker with shared screen - this should be enabled by default. If the recording will be edited and shared, additional views can be checked off
  • Check off Audio Transcript - this will produce automated captions when the meeting is done.
  • Enable Automatic Recording to the Cloud - this will ensure recording starts when you open up the meeting

Please note that meeting recordings are automatically deleted after 90 days. For this reason it's recommended that any recordings shared in your class be downloaded, uploaded and uploaded to the Queen's Streaming Service.

titleFrequently Asked Questions

Where do I find the link for my session?

Your session links can be accessed from the Activities tab in onQ.

Where does my Zoom recording go?

Recordings are automatically backed up to our ASO streaming server.

How do I set up a poll?

The host can set up a poll by selecting the poll option on the bottom menu while in a meeting.

How to log in to open a session?

Please log into zoom using you NetID associated email address.

When will my recording be posted to onQ?

You recording will be posted to onQ within 24 hours. If your session takes place on a Friday or during the weekend, it will be posted the following work day.

Will there be tech support in my sessions?

Tech support is optional. Please indicate if you require support on the meeting booking form.

Do you offer training?

Yes we do. You can request training on the booking request form

How do I request a meeting?

To request meetings for booking please use the booking request form.

Click here to access the Meeting Booking Form.