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titleFAQ


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titleAfter the migration where do I access the course files?

The link is available here <link> . A link shortcut will be place din the General channel of the ASO Team. The link will also be sent out via the ListServ.


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titleWhy are we moving to SharePoint?

The Faculty of Engineering has made the decision to discontinue the FileCloud service by the end of 2021. Although there are several options available, SharePoint is something already available and approved by Queen's.


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titleShould I be excited about SharePoint?

Yes! SharePoint has numerous features that are far superior to FileCloud such as:

  • Working browser apps; collaboratively edit Word, Excel, and PowerPoint files within supported browsers
  • Unlimited detailed versioning; track what changes made by who back to the very beginning of your document
  • Syncing that actually works - if local files are your preference
  • Additional integrations possible (e.g. Forms, Automate, Planner, Teams)
  • Mobile apps available!


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titleWhat do I do if I am working with a non-Queen's collaborator?
  • In the ASO Course folder, right click and choose Share and choose New and Existing Users from the drop-down and enter the external collaborator's email address
  • If the external collaborator has a Microsoft account (most PC users will have one) they will be able to share and collaborate much like Queen's users can.
  • If the external collaborator doesn't have a Microsoft account they will need to authenticate via an authentication code each time they access a folder


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titleThe last time we did this I needed to constantly sync the OneDrive app and I ran out of space. Will this happen again?

No. OneDrive now has a smart sync feature that will only download the files you work on. You can see what's in the cloud from the status column when you are browsing files.


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titleHow do I share Links in SharePoint?

The best way to share links within ASO staff (e.g. attaching is a basecamp Item) is to copy the link in the URL of the folder or file you wish to share. If you need to share a file with someone outside of ASO but within the University, they will need to be added via the share option.

Tip

If you need to share multiple files with someone at Queen's (but outside of ASO), consider placing the files in a folder and sharing the entire folder with them. This will save some time and multiple sharing emails.