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Please note that as of January 1st 2021, Zoom licenses are available to all Queen's employees. 

Instructor and TA Guidelines


Please review the best practices listed below in advance of your Zoom session(s) to help foster a positive and successful user experience for both the teaching team and your students. Following the procedures listed here will help ensure no further action is required prior to your meeting. If you find that you need further support, or require any changes to the scheduled meeting, please email asozoom@queensu.ca with your request as soon as possible. 



Although it is possible to host your own meeting in Zoom, it is highly recommended that any course-related meetings be booked through Arts and Science Online. This will ensure that support is available if needed, that no restrictions are placed on the length of your meeting and your meeting is recorded to a central location.

What is Zoom?

 Zoom is a new conferencing tool adopted by ASO starting in the Summer 2018 semester. Advantages of Zoom VS previous conferencing tools include:

  • an intuitive simple interface
  • Platform and browser-independent; meetings can be joined via computers and mobile devices on wired and wireless connections
  • Automatic cloud recording with transcript generation
Getting Started with Zoom

Please send an email request to asozoom@queensu.ca . Once your account has been created you will receive an activation email from Zoom (check your clutter and junk mail if it isn't in your inbox). When you receive the email, follow the prompts to activate your account.

Accounts can only be created from the activation email. If your account is created directly from the zoom.us website, support can't be provided for any meetings you book.

 Please send a schedule of online meetings needed for your course to your assigned LMS Specialist. Booked meeting links will be added to your course.

 A week before your first scheduled meeting you will receive an invite to a Zoom training session. Training will be conducted remotely via Zoom. To reproduce a live session environment as much as possible it's recommended that:

  • You login using the credentials that were sent to you in the activation email and the password you created. This is the Zoom host account you will need to access your meetings.
  • Use the same computer you plan to use for your live sessions
  • Set up in the same space you plan to run the majority of your sessions (if possible)

Training will cover the necessary components required to run your meeting. If you would like to know more about using Zoom, please see the Zoom Getting Started page. Additional training can also be booked on the Zoom Live Training page.

Logging in to a Zoom Meeting

Zoom meeting can be accessed either through your course Zoom page or from the meeting invite in your Office 365 calendar. Both require clicking on the unique meeting link in order to launch the session. If you are already logged with your Zoom host account, your meeting room will open up.

If you are not logged in with your host account, you will be redirected to the Zoom waiting page. If you see this, choose login and enter your host account information. 

Frequently Asked Questions

Where do I find the link for my session?
Your session links can be accessed from the activities tab in onQ.

Where does my zoom recording go?
Recordings are automatically backed up to our ASO streaming server.

How do I set up a poll?
The host can set up a poll by selecting the poll option on the bottom menu, while in a meeting.

How to log in to open a session?
Please log into zoom using you NetID associated email address.

when will my recording be posted to oQ?
You recording will be posted to onQ within 24 hours. If your session takes place on a Friday or during the weekend, it will be posted the following work day.

Will there be tech support in my sessions?
Tech support is optional. Please indicate if you require support or not, on the meeting request form. https://forms.office.com/Pages/ResponsePage.aspx?id=O8se1rE41UKCxO-yg4uSXCopRkUWatFFjRk1A8SQUtpUOUtWSU1UQ0NMM1dKSVVMNFIxSFhWODJHQy4u


Do you offer training?
Yes we do. You can request training on the meeting request form. https://forms.office.com/Pages/ResponsePage.aspx?id=O8se1rE41UKCxO-yg4uSXCopRkUWatFFjRk1A8SQUtpUOUtWSU1UQ0NMM1dKSVVMNFIxSFhWODJHQy4u

How do I request a meeting?To request meetings for booking please use this request form:
https://forms.office.com/Pages/ResponsePage.aspx?id=O8se1rE41UKCxO-yg4uSXCopRkUWatFFjRk1A8SQUtpUOUtWSU1UQ0NMM1dKSVVMNFIxSFhWODJHQy4u

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