Zoom for Instructors

Please review the best practices listed below in advance of your Zoom session(s) to help foster a positive and successful user experience for both the teaching team and your students. Following the procedures listed here will help ensure no further action is required prior to your meeting. If you find that you need further support, or require any changes to the scheduled meeting, please email asozoom@queensu.ca with your request as soon as possible. 

ASO Zoom Tech Support: your go-to for bookings issues and recordings

• ASO provides optional training for teaching teams early in the term to ensure you're comfortable with the technology and able to utilize all the features of Zoom, including polling and breakout rooms.
• If you have a question about your booking, setting up Zoom links in your course, or your Zoom recordings, please contact asozoom@queensu.ca (email monitored during ASO office hours: 8:30am - 4:30pm Monday-Friday)

ITS Zoom Tech Support*: your go-to for technical difficulties 

• The Queen's IT Support Centre offers basic Zoom support for all faculty and students via Online Chat or by phone (613) 533-6666 (5am to 10pm Monday-Friday).
• Please note: there currently is no support available on weekends or outside of the IT Support Centre hours listed above.
• If you or your students are having difficulty logging into a Zoom meeting, accessing the features of Zoom, or any other technical difficulty, please contact the IT Support Centre via Online Chat or by phone (613) 533-6666 (5am to 10pm Monday-Friday).

All Zoom meetings are set to record to the Queen’s Streaming Server by default.  If you would prefer that the meeting not be recorded, please indicate this when booking your Zoom meeting.   

Using Polls in Zoom

The polling feature in Zoom allows you to create single choice or multiple-choice polling questions for your meetings. You will be able to launch the poll during your meeting and gather the responses from your attendees. You also can access a report of your polling results after the meeting. Polls can also be conducted anonymously.

If you have poll questions for you upcoming meeting you can include them on your meeting request form, or after the fact you can email your poll questions to asozoom@queensu.ca and the questions will be pre-loaded into your meeting and ready for you when you launch your meeting.

If you plan to schedule your own meeting using your personal zoom account, then follow these steps to set-up your polls.

Create a poll

1. Visit zoom.us and schedule a meeting, or select an upcoming meeting from your list.
2. From your meeting page, scroll to the bottom to find the Poll option. Click “Add” to begin creating a poll.
3. From the pop-up menu, enter the title and your first question. You have two additional options:

a. Enable anonymous responses: checking the “Anonymous?” box to make the poll anonymous will keep the student’s polling responses anonymous in the meeting and the reports.

b. Single or Multiple Choice: select whether you want the question to be single choice (students can only choose one answer) or multiple choice(students can choose multiple answers).

1. Type in the answers to your question and click the Save button at the bottom of the poll creation pop-up menu.
2. If you need to add another question, repeat step 2 above.

NOTE: You can only create a max of 25 polls for a single meeting.

Launch poll

1. Start the scheduled Zoom meeting.
2. Select the “Polling” option from the menu bar.
3. Select the poll that you would like to launch.
4. Click the “Launch Poll” button.
5. The participants in the meeting will now be prompted to answer the polling questions. You will be able to see the results live.
6. Once you would like to stop the poll, click End Poll.
7. If you would like to share the results to the participants in the meeting, click Share Results.

Accessing poll Results

Please reach out to asozoom@queensu.ca to request polling results.

If the meeting was set-up using your personal Zoom account please follow these steps:

1. Sign in to your Zoom.us account.
2. Select Reports. If you are an account owner, admin, or a role with the Usage Report permission, you will need to select Account Management, then Reports.
3. In the Usage Reports tab, click Meeting. A list of upcoming and previous meetings will be generated. You can search by time range or by meeting ID.
4. Next to Report Type, select Registration Report or Poll Report.
5. In the drop-down menu below Report Type, select one of these options: Search by time range: Select a time range then click Search. OR Search by meeting ID: Enter the meeting ID and click Search.
6. Click Generate in the last column. You can also use the check boxes to select multiple meeting then click Generate at the top.

Overview

Breakout rooms allow you to split your Zoom meeting in up to 50 separate sessions. The meeting host or co-host can choose to split the participants of the meeting into these separate sessions automatically or manually. The host or co-host can switch between sessions at any time. 

Creating breakout Rooms

1. Start an instant or scheduled meeting.
2. Click Breakout Rooms from the bottom menu.
3. Select the number of rooms you would like to create, and how you would like to assign your participants to those rooms:
   • Automatically: Let Zoom split your participants up evenly into each of the rooms.
   • Manually: Choose which participants you would like in each room.
   • Let participants choose room: on their own. 
4. Click Create Breakout Rooms.
5. Your rooms will be created, but will not start automatically. You can manage the rooms prior to starting them by following the instructions below.

Options For Breakout Rooms

1. After creating the breakout rooms, click Options (on Windows) or the gear icon (on macOS) to view additional breakout rooms options.
2. Check any options that you would like to use for your breakout rooms.
   • Allow participants to choose room: Participants can select and enter rooms on their own once rooms are launched. 
   • Allow participants to return to the main session at any time: If this option is checked, the participants can move back to the main session from their meeting controls. If this is disabled, they need to wait for the host or co-host to end the breakout rooms.
   • Automatically move all assigned participants into breakout rooms: Checking this option will move all participants into the breakout rooms automatically. If this option is unchecked, the participants will need to click Join t