Need help with your online courses?
- Check out the FAQs below.
- Call our office: (613) 533-3322 during our office hours: Monday to Friday 9:00 am -12:00pm and 1:00pm to 4:00pm
- Help on weekends and holidays, please e-mail CDS ( firstname.lastname@example.org ). Your e-mail will be answered within 24 hours.
- Call the IT support centre: (613) 533-6666 during office hours: Monday-Friday 8:00am - 5:00pm.
- Click here to fill out a help form . Be sure to include your phone number. Forms will be replied to during regular office hours: Monday-Friday 8:00am - 5:00pm.
The information contained in these FAQs are designed for online courses offered through Continuing and Distance Studies. As such they may not accurately answer questions for on-campus course Moodle sites.
ProctorU (only applicable if your course uses the ProctorU exam proctoring service)