Before joining the Zoom meeting your will record, please ensure you meet the following requirements:

  • You are using a Mac or a PC. Local recordings are not supported on mobile devices such as tablets or Chromebooks
  • Your computer has at least 5 GB of space available. Please see for more information on checking available disk space.
  • You are on a stable internet connection with at least 3 GB of data available. This will be needed when uploading to onQ. 

Zoom recordings are user dependant and will need to be started by the you, the participant. This can be done by clicking on the Record icon on the bottom ribbon of Zoom. If prompted, select Local Recording.

If you are prompted that you do not have permission to record please contact your Meeting Host. They will need to give you recording permissions.

Once you have finished recording, you can either click on the stop button on the bottom ribbon or wait for the meeting to end. This will automatically stop your recording.

After the meeting has ended please refrain from closing down your computer or putting it to sleep. Your Zoom recording will need some time to process. If this is interrupted there is a chance the recording will be corrupted.

Once processed, the location of your recording will depend on whether you are using a Mac or a PC. Please see the Zoom documentation for more information on locating your recording.