Please note that the information provided in this document relates to all courses run through Arts and Science Online. For an on-campus course that is being run remotely, Instructors should refer to ITServices for more information regarding support for Zoom meetings.
As of January 1st 2021, Zoom licenses are available to all Queen's employees.
Although it is possible to host your own meeting in Zoom, it is highly recommended that any course-related meetings be booked through Arts and Science Online. This will ensure that support is available if needed, that no restrictions are placed on the length of your meeting and your meeting is recorded to a central location.
Please review the best practices listed below in advance of your Zoom session(s) to help foster a positive and successful user experience for both the teaching team and your students. Following the procedures listed here will help ensure no further action is required prior to your meeting. If you find that you need further support, or require any changes to the scheduled meeting, please email firstname.lastname@example.org with your request as soon as possible.
ASO Tech Support
All Zoom meetings are set to record to the Queen’s Streaming Server by default. If you would prefer that the meeting not be recorded, please indicate this when booking your Zoom meeting.
Posting Recordings to onQ:
Where do I find the link for my session?
Your session links can be accessed from the Activities tab in onQ.
Recordings are automatically backed up to our ASO streaming server.
The host can set up a poll by selecting the poll option on the bottom menu while in a meeting.
Please log into zoom using you NetID associated email address.
You recording will be posted to onQ within 24 hours. If your session takes place on a Friday or during the weekend, it will be posted the following work day.
Yes we do. You can request training on the booking request form.
To request meetings for booking please use the booking request form.